shipping

 All orders placed on standard business days (Monday to Friday) before 3PM will be processed, packed and dispatched on the same day. Orders placed after 3PM or during the weekend will be shipped the following business day. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered to you on time, KOY GEAR cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and delays, etc. If you have any concerns or questions, please refer to the footnotes below, FAQS or email us.

  • CANADA
  • USA
  • INTERNATIONAL

Standard Shipping Tracked: Please allow 7-12 days for delivery from date of dispatch. 

 Priority Shipping Tracked:  Please allow 1-3 days for delivery from date of dispatch.


*Package is only tracked upon pickup until drop-off at initial fulfillment centre. 

**Shipping rates may vary depending on the total weight of items.

USPS Standard Shipping: Please allow 4-7 days for delivery from date of dispatch.

USPS Priority Shipping: Please allow 1-3 days for delivery from date of dispatch. 


 *Shipping rates may vary depending on the total weight of items.

Standard Shipping Tracked: Please allow 25 days for delivery from date of dispatch.

Priority Shipping Tracked: Please allow 3-5 days for delivery from date of dispatch. 


 *Shipping rates may vary depending on the total weight of items. 

 **Delivery times for international shipments may vary depending on geographical region and country.

*All shipping times are estimations and may vary depending on geographical region and country. Once your order has shipped, you will receive an email with the tracking number.*Free shipping and/or shipping costs are calculated during checkout 

*Orders can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

 *For questions regarding our return or refund policy, click here

 *KOY GEAR cannot be held responsible for packages once they are delivered. If a package is lost or tracks as 'delivered' without arrival, please contact us.

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