RETURN & EXCHANGES 

 Canada & US

RETURN & EXCHANGES 

Canada & US

Freedom to try, without the risk

Free returns & exchanges 

45 Days to decide.*

*Conditions vary by product.

Learn more about our flexible policy here

How does mailing & reimbursement work?

For mailing any product(s) back to us, we will provide a pre-paid shipping label after you initiate the return/exchange process. Once we receive your return product(s) and have checked it over to ensure it meets the above criteria, we will reimburse you for the cost of your product(s) within 5 business days or send your replacement product(s) if you’ve asked for an exchange. Easy as that! 

Easily start the return/exchange process here

If your product(s) meets the criteria outlined above, send us a return/exchange request within 45 days from the date your order is shipped and someone from our team will be happy to assist you.

Name:

Email:

Your country:

Order number:

Are you looking for a return, exchange or either?

Why are you asking for a return/exchange? (Please select from one of the following options):