Your satisfaction is our top priority.
If you are not happy with your first pair of underwear that you purchase, we offer you two options:
(1) Receive a replacement pair of underwear in another size absolutely free; OR
(2) Receive a refund (excluding the initial shipping cost).
Regardless of your decision, you will get to keep the first pair you purchase, meaning there are absolutely zero risks in trying out KOY GEAR products.
If you have concerns or experience any issues, please contact us at firstname.lastname@example.org.